Privacy Policy

Last updated: April 19, 2026

Effective Date: 11-09-2024
Last Updated: 19-04-2026

Welcome to BookzCart (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://bookzcart.in] and use our services.

1. Information We Collect

We collect different types of information to provide and improve our services.

a) Personal Information

When you register or place an order, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely via third-party payment gateways)

b) Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent

c) Transaction Data

  • Order details
  • Purchase history
  • Payment status

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate order updates and support requests
  • To improve website functionality and user experience
  • To send promotional offers (only if you opt-in)
  • To comply with legal obligations

3. Legal Basis for Processing (India – DPDP Act, 2023)

We process your personal data based on:

  • Your consent
  • Performance of a contract (order processing)
  • Compliance with legal obligations

You have the right to withdraw consent at any time.

4. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Payment Gateways (e.g., Razorpay, Stripe) for secure transactions
  • Logistics Partners for order delivery
  • Service Providers (hosting, analytics, email services)
  • Legal Authorities when required by law

All third parties are obligated to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze traffic and usage patterns

You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal data:

  • As long as your account is active
  • As required to fulfill legal, tax, or regulatory obligations

After this period, your data will be securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • Encryption protocols
  • Restricted access controls

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • File a grievance

To exercise your rights, contact us at [Insert Email].

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

12. Grievance Officer (As per Indian Law)

In accordance with the Information Technology Act and applicable rules, the Grievance Officer details are as follows:

Name: [Insert Name]
Email: [Insert Email]
Address: [Insert Business Address]
Response Time: Within 30 days

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@bookzcart.in
📍 Phone: +91 99629 18724

By using our website, you consent to the terms of this Privacy Policy.